FAQS

faq

POS(Point Of Sale)

The aldelo product license terms are thoroughly detailed in this article published by aldelo. You will need a license for each computer running the software.

Click here to see a video demo on our support page. also, you can contact us to arrange a live demo.

Go to “back office” and click on “backup database”. select the folder where the data will be stored and then click “backup”.

Yes, go to “reports”>”other”>”menu item recipe cost & profit”.


Click operations” at the home screen, then “other tools” and “emp. still working”.

Aldelo has over 400 independent channel partners in various territories and regions. Your installation dealer might be your first source of contact when inquiring for onsite services. Alternatively, you can also contact us to locate your nearest onsite dealer available.


Aldelo’s technical support group can provide live technical assistance for issue resolutions via telephone, email and remote access. Our engineers can also provide additional value added services such as remote training, remote installation and menu programming services.

CREDIT CARD PROCESSING

  • All merchants must be Payment Card Industry (PCI) compliant with Data Security Standards (DSS). PCI DSS is a set of requirements designed to ensure that companies who process, store or transmit credit card information maintain a secure environment. PCI DSS applies to all Reliance Star Payment Services customers. As part of our Services Bundle Program, we offer PCI DSS programs and assistance to make sure your business becomes and remains compliant with the standards.

 

You can choose  accepting credit, debit, Electronic Benefits Transfer (EBT), checks, gift and loyalty cards, purchasing/corporate/government cards, ePayments and many more. Please contact our sales representative directly for more information about payment acceptance.

We provide payment services to small- to mid-size businesses, from retail storefronts and restaurants to catalog companies, eCommerce shopping carts, home-based businesses, gas stations, supermarkets and more.

We guarantee the most competitor  rate processing rates in the industry. If a competitor offers you a better rate, simply provide us with a documentation of their offer and we will match or make it better.

We offer several options for mobile and wireless processing. Wireless point-of-sale terminals are available for remote processing as well as the popular, Clover  products solution that transforms Apple iPhones into payment acceptance devices. In addition, some of our equipment comes with “Store & Forward” functionality which allows off-line payment card information capture for later processing which is how onboard airline purchases of food, beverages and other miscellaneous items are made today.